Insights & Updates
Practical thinking on business software, automation and running operations in India.
12 Jul 2026
WhatsApp Automation for Business: What Actually Works in India
Payment reminders, order updates and renewal notices on WhatsApp get read within minutes. Here is what to automate first — and what to avoid.
Read article24 Jun 2026
Why Excel Is Quietly Costing Your Business Lakhs
Spreadsheets feel free — until you count duplicate entries, missed follow-ups and month-end reconciliation marathons. Here is how to know when you have outgrown Excel.
Read article11 Jun 2026
Field Service Management: From Complaint Register to Live Dashboard
How appliance and equipment brands are replacing paper complaint registers with dispatch systems that show every job, every technician, live.
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